Insights

In a volatile and uncertain market, businesses require their teams to adopt an innovative and creative approach. Innovation involves not just generating new ideas and solutions for cost-cutting and improved customer engagement but also cultivating a mindset oriented towards optimism, empathy, and curiosity. Understanding and empathising with what people and customers experience and think is crucial.

Recently, during a conversation with my mentor and mate, Col Fink, a new perspective on productivity crystallised for me. This discussion revolved around the common pitfalls of traditional to-do lists – those endless lists of tasks we jot down on various devices and notebooks, aiming to tick off item after item. However, as many of us experience, these lists often lead to a cycle of frustration rather than a feeling of accomplishment.