The 10% Differentiator

"Reading the room", also known as situational awareness, is a vital competency for leaders, allowing them to discern the dynamics, emotions, and undercurrents in a group setting. By tuning into explicit and implicit cues – from verbal nuances and body language to facial expressions and even silence – leaders gain an intuitive grasp of the context, interpersonal relationships, and the emotional tone. 

This ability is essential for effective leadership. It offers insights into team dynamics, aids conflict resolution, and fosters a collaborative environment. Moreover, it highlights how organisational values are being embraced and where gaps might exist. Leaders skilled in this art can empathise with their teams, pre-emptively address concerns, and adjust their communication to resonate with the group's mood and needs. This also bolsters values-based decision-making and negotiation tactics.

To truly excel, values-based leaders must prioritise listening over speaking and adapt, based on their keen observations. Through deliberate practice and ongoing learning, leaders can refine this skill, fostering a more engaged and cohesive team while enhancing their overall leadership effectiveness.

Imagine someone with all the right skills and knowledge. What's that little extra they need to focus on? It's simple things: building relationships, listening to feedback, really getting to know others, and showing they care. These small actions make a big difference in being a great leader.

These observations inspired my research and became the driving force behind my new book.