The Cost of Dismissing Feedback

In today’s fast-evolving business environment, leadership plays a pivotal role in driving an organisation’s success. However, when leaders dismiss or fail to act on feedback, the consequences can ripple throughout the company, manifesting in both operational inefficiencies and significant financial losses.

Turning Feedback into Fuel: A Better Way to Grow from Criticism

I’ve been thinking and writing a lot about feedback recently. The more I delve into it, the more I see how prevalent the topic is in our professional environments. Companies invest substantial time and effort in creating processes for delivering feedback – constructive, non-offensive, and palatable. We have developed techniques like “Crucial Conversations” to guide how we talk to people, focusing on their strengths without breaking them down.